Terms of service

Terms and Conditions

1. Introduction Welcome to Send-Off, your premium online shopping destination for luxury products. By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchases or using our services.

2. General Terms

  • You must be at least 18 years old to purchase products from our website or use our services.

  • All products on our website are authentic and sourced directly from authorized dealers or manufacturers.

  • Send-Off reserves the right to modify, amend, or update these terms at any time. The changes will be posted on this page, and your continued use of the website after such changes will constitute your acceptance of the new terms.

3. Product Information

  • We strive to provide accurate and up-to-date product information, including descriptions, prices, and availability. However, we do not guarantee the accuracy of all information and may update it at any time without prior notice.

  • Images of products on the website may not be fully representative of the actual items, as variations in color, design, and size may occur due to different screen resolutions.

4. Ordering and Payment

  • When you place an order, you agree to pay the total price listed, including taxes, shipping, and any applicable fees.

  • All payments must be made in the currency specified on our website. Accepted payment methods include credit/debit cards and other electronic payment methods as specified during checkout.

  • Orders are subject to confirmation and availability. In the case of product unavailability, we will notify you and may offer alternative products or issue a refund.

5. Shipping and Delivery

  • refer to the shipping policy

6. Returns and Refunds

  • refer to return and refund policy

7. Intellectual Property

  • All content on this website, including text, images, logos, and trademarks, is owned by Send-Off or its partners and is protected by intellectual property laws.

  • You may not reproduce, distribute, or modify any content from this website without explicit permission from Send-Off.

8. Privacy and Data Protection

  • We value your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and protect your data.

  • By using our services, you consent to the collection and processing of your data as described in our privacy policy.

9. Limitation of Liability

  • Send-Off is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.

  • We do not guarantee that our website will be error-free, and we cannot be held responsible for any loss or damage caused by issues beyond our control.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Australia Custom.

  • Any disputes related to these terms shall be resolved through binding arbitration in Western Australia